Trip Start Aug 06, 2010
110Trip End Nov 13, 2010
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We went back and had lunch with Sharon in another café then went out into the cold and rain to walk to the national Portrait Galley where we spent the afternoon
We met Tom’s cousin Pauline in Eastcote (Piccadilly and Metropolitan lines) for dinner at an excellent fish restaurant. Pauline and Ruth had proper fish and chips but Tom had his fish grilled.
The reply from Etihad did not please Ruth. They do not respond to emails; their customers need to ring the call centre. Obviously they think they are big enough that they no longer need to respond to customers’ requests. Ruth likes such arrangements in writing so neither party can forget what was arranged. As the flight over was OK – neither stunning nor totally bad, this had put Etihad near, or at, the bottom of airline companies we would recommend. Put another way – only to be used if the price differential is too great to ignore.