Oh boy Telstra, you make me cross.
Trip Start
Sep 16, 2011
1
161
290
Trip End
Nov 20, 2011
Southport, Queensland, Australia
Wednesday, March 21, 2012
I get about with about 3 seconds to have a shower and make myself look like I have not been sleeping rough.
Noah has got Woody and his stuff ready and the fellas wait for me and then we head off to preschool.
The kids are all playing outside when we arrive and Woody is very excited to see Miss Cassie. After a moment of hesitation Woody gets stuck into a game and we head off.
We quickly head home to furiously brush our teeth before our dentist appointments. We had checkups before we left the UK but we ate a lot (ALOT!) of junk food on Route 66 so we wanted to make sure our teeth weren't rotting in our heads. Turns out, they’re not! Excellent!
We resist the urge to celebrate by going for cake and coffee and head home.
Noah cracks on with work.
I eat a late brekkie and tidy up our pig sty of a kitchen. I try not to distract Noah but I distract Noah.
I pay some bills and some more bills arrive in the post. The electricity bill is incomprehensibly huge but luckily we saw this one coming and have been paying it off so we only have to pay $11. Winners, kind of. What I am not expecting is another enormous and incorrect Telstra bill. I thought I had resolved this with the gazillion hours I have already spent on the phone to them. I am livid but I am also procrastinating about calling them because I know it is going to drive me bananas.
Armed with a massive cup of tea, I ring them. I am put on hold and I am a woman on the edge of reason and with every moment on hold I inch closer to the edge. Grrrrrr. I explain the whole story to some poor call centre operator who does not know what he is in for. He is nice and polite but struggles to get a handle on the situation. And I say unhelpful things like 'this is the tenth time I have gone through this and I am really trying hard not to lose my patience but I am about to lose my patience.’ Grrrrrr. He cannot resolve it, and offers me $100 which is an insulting amount of compensation considering the time I have wasted. I accept the money, almost graciously. But add that I am not happy and I am going to complain and that I have no confidence in Telstra or anyone works for them. I am borderline lunatic. He arranges for me to talk to his boss tomorrow morning and then asks if there is anything else he can do to help. I point out that he hasn’t helped resolve the first thing and then there is awkward silence. We say our farewells. I get off the phone and I am fuming and angry sweating so much I have to get changed. Gross.
So, next I weave some magic on excel and input all my Telstra billing details and it is magically revealed that I am right and Telstra are wrong. This man who rings me tomorrow morning is going to cop it. I am a woman possessed.
After that we have some lunch, do some internet banking and go and get Woody. They look like they are having a fantastic time at Kindy and we stick around a little whilst they finish their hilarious game which involves them pretending to be dogs with funny accents.
We head down to Broadwater park for ice creams and a play in the sun. Woody has a ride and a play and we all have a gorgeous time.
Back at home, I cook, Noah works and Woody legos until dinner. Noah hears back about the job and it is not good news. He did not get it. We feel a bit flat but try and be all glass have full.
We eat, Woody has a bath, we read stories and our wonderful boy is sound asleep.
Noah heads out for a snack run, and I watch the swimming and then a terrible, terribly program about mums finding wives for their sons. And then I really do not know what else I do with my time. It just disappears.
On a super exciting note my friend has had a gorgeous baby girl and I am just over the moon and spend some time gushing over photos.
So it is 11pm now and I am try to update 4 days of blog, write a shopping list, and try to remember the really important thing that I have to do tonight that I cannot remember. Sheesh.
Good nightxxx
