"Laundry day is a very dangerous day"
Trip Start Aug 17, 2007
9Trip End Sep 22, 2007
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When I returned that evening, I thought my key had worked in the wrong door because there were clothes hanging just inside...but they seemed very familiar...and very clean. Then it hit me. There were little red tags with my room number stapled to my dresses and my underwear in a plastic bag folded more neatly than I thought was possible. I immediately called downstairs to say I hadn't requested this and could they first of all tell me how much I was being charged.
The first person passed me to the next guy who passed me to the next and then the next said he'd call back. After 15 minutes I called back myself and was again passed through four people until I got the manager who said he'd call me back. After 20 minutes I called back myself (are we noticing a pattern?) and was told he was gone and they didn't know if he'd be in tomorrow. Well, by now I'd calmed down enough to see that the maid had not only taken their form out of the drawer and done me the favor of completing it for me, she had taken the paper on which I'd written the items (including colleagues' room numbers, a to-do list and other things I no longer remember!)
To make a long story short (too late), I went to the front desk in person, having rehearsed my speech about how unacceptable it is to take someone's clothes from their room and remove a piece of paper that had important information on it and how I absolutely was not paying and if I had any choice I would not stay in this hotel, etc... Surprisingly enough, I was met by the extremely friendly and apologetic manager who had failed to call me back last night and apologized profusely on behalf of the entire hotel and seemed as shocked as I was to discover that the laundry list had apparently filled itself out in my absence. He promised everything was taken care of, but you better believe when I'm checking line-by-line over my $5 apple juices, $30 entrée-only dinners and $300 internet charges, I'll be making sure laundry is nowhere in there!